Return Policy

Refund policy

Effective Date: 4/22/2026

At Mangocatcardshop.com, we are committed to providing high-quality products along with reliable, professional service. Our policies are intended to maintain fairness while safeguarding both our customers and our business against abuse or fraudulent activity. By making a purchase on www.Mangocatcardshop.com, you acknowledge and accept the terms outline below. 


 

Eligibility

  • This policy applies only to purchases made directly through www.Mangocatcardshop.com and requires a valid order number for all requests.
  • Items bought through third parties, including dealers, distributors, retail stores, card shows, or online marketplaces such as eBay, Amazon, and independent sellers, are not eligible for returns, exchanges, or refunds via Mangocatcardshop.com.
  • All return requests must be submitted within 14 days of the original purchase date.


 

Condition of Returned Items

To qualify for return consideration:

  • All products must be unused, unopened, and returned in their original packaging, including any inserts, seals, or protective coverings.
  • To be eligible for a return, items must be in brand-new condition with no signs of use, damage, or alteration.
  • Any product that shows evidence of use, tampering, residue, or wear will not be accepted and will be returned to the customer at their expense

Mango Cat Card Shop reserves the right to examine all returned items and may refuse a refund if there is any indication of use, modification, or misuse of this policy.


 

Returns for Change of Mind

  • Returns due to a change of mind or buyer’s remorse are only accepted within 14 days of purchase and only when the product is still unopened and unused.
  • Customers are responsible for paying all return shipping expenses.
  • A 10% restocking fee will be deducted to account for inspection, processing, and repackaging.
  • Please note that original shipping charges are not eligible for a refund.


 

Returns Related to Order Issues

Please note that products damaged due to improper use, modification, or customer mishandling are not eligible for return or refund. 

If you believe there is an issue with your order (e.g., item missing, incorrect shipment, or damaged in transit):

  1. If you believe there is an issue with your order (such as a missing item, incorrect shipment, or damage during transit), please contact us within 14 days of delivery. Include your order number along with clear photos documenting the problem.
  2. Our team will review the information provided and determine the appropriate next steps.

 

 

Refunds

Once a return has been approved and inspected, refunds will be issued to the original payment method within 7–10 business days of receipt.


Please note that processing times may vary depending on your payment provider.


All refunds are issued minus any shipping costs and applicable restocking fees.


 

Fraud Prevention & Policy Abuse

To safeguard our company and our customers:

  • Mango Cat Card Shop reserves the right to reject or deny returns if there is any suspicion of abuse, product substitution, or fraudulent behavior.
  • Excessive or repeated return requests without valid justification may lead to account limitations or refusal of future purchases.
  • Any returns submitted without prior approval or beyond the designated return period will not be accepted.
  • Items that are incorrect, incomplete, have altered packaging, or are missing parts will be automatically declined.

We maintain a strict zero-tolerance policy regarding any form of fraudulent or dishonest return activity. 

 

Promotional, Gift, and Sample Items

Promotional products, samples, and complimentary gifts are not eligible for return, refund, or exchange.


These items are provided “as is” and are not covered under any replacement or customer service guarantees.


 

Customer Responsibilities

  • Customers are responsible for properly and securely packaging all return shipments to ensure they are protected during transit.
  • Slabmags is not liable for any returns that are lost, delayed, or damaged while in transit.
  • Shipping fees are non-refundable unless Slabmags determines that the return is due to an error on our part.


 

No Warranty Disclaimer

Mango Cat Card Shop does not provide any product warranty.

Our liability is limited to addressing confirmed order or shipping issues that are reported within the specified timeframe.

After that period, all purchases are considered final sales.